Canada: Please select a shipping option with a $ value at check out. Once we have received your order, we will weigh it to determine the additional international shipping charges, then send you a PayPal request for the total. If you do not agree with the shipping fees, cancel the PayPal money request.
For international orders outside of the United States and Canada: Please e-mail your order to Sales@turtlefeathers.net. Once we have received your order, we will weigh it to determine the international shipping charges, then send you a PayPal request for the total. If you do not agree with the shipping fees, cancel the PayPal money request. We are open Mon-Fri 9am-3pm ; Sat 9am-11am ; Closed Sunday. A confirmation of shipping and a tracking number will be provided from the United States Postal Service.
Although we strive to provide the most accurate and up to date information, this list is not all inclusive, so please send us an e-mail if you are unsure whether we can ship to your country or not.
We gladly accept orders for shipment outside of the United States, however, there are some countries we cannot ship to.
Unfortunately, due to customs issues and/or packages being continuously lost in the mail, we cannot ship to the following countries at this time:
- Hong Kong
International shipping is via United States Postal Service First Class Mail International, under 4 pounds. This is normally a 10 to 15 day service. For heavier packages or should you desire a quicker service you will need to ask for United States Postal Service Priority Mail international, 8 to 10 days or United States Postal Service Express Mail International. This is normally a 5 day service. Orders can be held up due to postal service or Customs Department in your country. We have no control over this and it can take several weeks for your order to arrive but this is not the norm. We have no more access to any information than you can get by checking yourself, we advise you save the email you will receive from the Postal Service until your order arrives.